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FORMATION OF THE QUALITY OF SERVICE IN THE ENTERPRISE
Pakhomova Anna Ivanovna1, Ulanova Ksenia Nikolaevna2
1he Institute of service sector and entrepreneurship (branch) of don state technical University, Ph. D., associate Professor of cathedra "Service"
2he Institute of service sector and entrepreneurship (branch) of don state technical University, student
1he Institute of service sector and entrepreneurship (branch) of don state technical University, Ph. D., associate Professor of cathedra "Service"
2he Institute of service sector and entrepreneurship (branch) of don state technical University, student
Abstract
This article focuses on the quality of service at the enterprises. The research done allows to state that the term quality has no rigid framework and is developed individually for each product or service.
Category: 08.00.00 Economics
Article reference:
Formation of the quality of service in the enterprise // Modern scientific researches and innovations. 2015. № 11 [Electronic journal]. URL: https://web.snauka.ru/en/issues/2015/11/59078
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