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ANALYSIS TOOLS THAT PROVIDE AUTOMATION OF THE HOTEL FROM THE POINT OF VIEW OF THE CLIENT
Hankina Nora Vadimovna1, Kalistratov Daniil Alexandrovich1
1Vladivostok State University of Economics and Service
1Vladivostok State University of Economics and Service
Abstract
According to an independent study, 46% of respondents are dissatisfied with the automation of accommodations Primorye. Organize the work of the hotel at the outward simplicity, is not easy. From the first minute stay client evaluates the speed and level of service. Tourists, youth, businessmen and vacationers people populated in the hotel in order to obtain wide and comfortable, but do not always receive it.
Keywords: analysis, automation, fail, formation, guests, hotel services, operation, registration, settlement
Category: 05.00.00 Technical sciences
Article reference:
Analysis tools that provide automation of the hotel from the point of view of the client // Modern scientific researches and innovations. 2014. № 9. P. 1 [Electronic journal]. URL: https://web.snauka.ru/en/issues/2014/09/38337
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