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BUSINESS PROCESS MODELING «ORGANIZATION CUSTOMERSERVICE SMALL BUSINESS»
Vakhrushev Vladislav Igorevich1, Guseva Tatyana Fedorovna2, Novikova Tatyana Borisovna3
1Magnitogorsk state technical university named after G. I. Nosov, student of FIPIB-13 group of institute of Power and the Automated Systems
2Magnitogorsk state technical university named after G. I. Nosov, student of FIPIB-13 group of institute of Power and the Automated Systems
3Magnitogorsk state technical university named after G. I. Nosov, candidate of pedagogical sciences, associate professor of applied informatics
1Magnitogorsk state technical university named after G. I. Nosov, student of FIPIB-13 group of institute of Power and the Automated Systems
2Magnitogorsk state technical university named after G. I. Nosov, student of FIPIB-13 group of institute of Power and the Automated Systems
3Magnitogorsk state technical university named after G. I. Nosov, candidate of pedagogical sciences, associate professor of applied informatics
Abstract
The article describes the business process of "Organization of supplying the service of a small business ", as well as the models eERS, organizational charts, Ishikawa diagram, tree error.
Category: 08.00.00 Economics
Article reference:
Business Process Modeling «Organization customerservice small business» // Modern scientific researches and innovations. 2016. № 1 [Electronic journal]. URL: https://web.snauka.ru/en/issues/2016/01/61599
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