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PRACTICAL APPLICATION OF AN INDEX OF PURE LOYALTY TO THE STAFF ESTIMATION
Kuyachenkova Svetlana Mihaylovna
Smolensk State University
Smolensk State University
Abstract
This paper focuses on the practical application of evaluation of satisfaction of employees through the index eNPS (employeeNetPromoterScore) - Index of net employee loyalty. The study demonstrates the effectiveness of the study and draws attention to the difficulties. The problems is multifaceted.
Category: 08.00.00 Economics
Article reference:
Practical application of an index of pure loyalty to the staff estimation // Modern scientific researches and innovations. 2013. № 2 [Electronic journal]. URL: https://web.snauka.ru/en/issues/2013/02/22515
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