The purpose of the work is to increase the effectiveness of programs for the adaptation of transport engineering enterprises to the sixth technological order.

To achieve this goal, the following tasks are solved:

- the essence of the sixth technological order is described;

- the structure of the program of adaptation of the enterprise to the sixth technological order is described;

- development of tables of elements and properties of technological order,

- a table of adaptation of the products of the transport engineering enterprise in the sixth technological order is formed.

The object of the article is a transport engineering enterprise.

The subject of the article is the development of a program for adapting the transport engineering enterprise to the sixth technological order.

Under the program of adaptation of the transport engineering enterprise to the sixth technological order, we will refer to a set of interrelated measures. These measures are aimed at modernizing the products and production capacities of transport engineering enterprises in the sixth technological order.

The structure of the program of adaptation of the transport engineering enterprise to the sixth technological order can include:

1) measures aimed at product modernization;

2) measures aimed at modernizing the production capacities of the transport engineering enterprise;

3) measures to improve the enterprise management system;

4) measures aimed at improving the effectiveness of management systems for the social development of personnel.

In this program, all activities can be divided into long-term and tactical.

At the same time, the modernization of products (and production) is carried out on the basis of technologies of a new technological order.

The development of the program of adaptation of the enterprise to the sixth technological order consists in determining the most important measures. These measures are then clarified when planning the transition of transport engineering enterprises to the sixth technological order. The structure of the programs also includes the establishment of a sequence of specific activities for the implementation of the plans [1, p. 211]. The researchers note that during the development of the technological mode, the production of the new mode increases by 35% in one year [2, p. 3-29].

At the same time, there are no methods that allow you to determine specific areas of product modernization. There is also no methodology for determining the goals of modernization of production during the transition of the enterprise to the sixth technological order.

This confirms the relevance of the topic of this article.

Further analysis of the results of scientific research on the topic of this article shows the following. Because of the large scale of the sixth technological order, it needs to be investigated. It is necessary to create a scenario for the development of the sixth technological order [3, p. 11-15]. It is necessary to develop socio-economic management of the development of the sixth technological order [4, p. 62-64]. It is necessary to recognize the need for a conceptual approach in the study of a new technological order [5, p. 70-75]. For strategic planning of the development of the sixth technological order in the domestic engineering industry, it is necessary:

first, to investigate the conditions for the development of the sixth technological order in the Russian economy [6, p. 37-40];

secondly, to study the opportunities for the development of the Russian economy in this period [7, p. 54-58

The methodological basis for the development of the adaptation of the enterprise to the new technological order is the scientific theory of technological orders [8, p. 60-74]. When forming enterprise development programs, the technological structure should be considered as the basis for the country’s progress [9, p. 93-100].

When forming a program for the development of enterprises, it is necessary to develop the theory of technological structures [ 8, p. 60-74; 10, p.80-93]. The functions, roles, and laws of the scientific theory of technological structures are described in [8, p. 60-74; 10, p. 80-93]. This article develops a methodology for creating programs for the development of enterprises in mechanical engineering. This method relates to the prognostic and methodological functions of the scientific theory of technological structures [8, p. 60-74].

The program of adaptation of transport engineering enterprises to the sixth technological order is created in the following conditions:

1) in the context of a qualitative leap in scientific and technological progress (this limits the possibility of using statistical methods);

2) the program has a complex system character: it includes methods of a number of sciences (engineering, economics, finance, sociology, and others);

3) the program should be formed to the full depth of the duration of the sixth technological order (mode);

4) the program should include risk assessments of the implementation of this program;

5) the program should include measures to reduce the risks of implementing this program;

6) the program should be based on the analysis of the specifics of the sixth technological order;

7) the program should be based on the results of the analysis of the composition of transport engineering products;

8) the program should be based on the results of the analysis of the structure of the means of production of the transport engineering enterprise.

In this article, we will define the concept of “technological order” as a system integration: the technological basis of the enterprise; social and industrial institutions; characteristic business processes; organizational structures of enterprises; concepts of personnel management. The technological order is characteristic of the economy at a certain stage of the historical, technological, social, economic, and cultural development of society.

Under the full theory of technological order, we will understand a new scientific discipline. This science is aimed at developing knowledge of a scientific nature. This is the knowledge that reveals the essence of technological orders in the economy. In addition, this scientific knowledge characterizes the impact of the technological order on the geopolitical, socio-economic situation of the state.

The structure of any technological order can be studied using the functional-decomposition representation of large systems [11, p. 184-186]. To analyze the properties of the technological order in the field of management, this representation of complex systems can also be used. In this approach, you can create six tables.

The first table (the table of elements of the layout) will have the form of a matrix. The rows of this matrix are indicated by the names of all known six technological order. We will add to them two additional (pre-capitalist) technological orders. The columns of this table reflect the parts (elements) of the technological order. As elements of the internal environment of the technological order can be: types of power plants; technologies; methods of organizing production, and more. An example of such a table (Table of elements of the internal environment of the technological structure) is given in Table No. 1.

Table No. 1 Table of elements of the internal environment of technological orders

Source: developed by the author

The world order can be called the external environment of the technological order. The characteristics of the world order can also be presented in the form of a table. The rows of this second table are similar to the rows of the first table (the names of technological structures are determined). At the same time, the columns of the second table should correspond to the characteristics (properties) of the world order – the external environment of technological orders (structures): types of money and features of credit and monetary relations (gold, credit money, electronic money, cryptocurrencies); social formation (community system, slavery, feudalism, capitalism, etc.); types of states and interstate relations, and more.

The table of elements of the external environment of technological structures (the structure of the world order) is reflected in Table No. 2.

Table No. 2 Table of elements of the external environment of technological order (structures)

Source: developed by the author

In the third table can be described by studying the properties of technological structures. This table describes the properties of technological structures in the field of products and technologies. An example of such a table (properties of technological structures) is given in Table No. 3.

Table No. 3 Table of properties of technological orders (technical structures) in the field of technologies and products

Source: developed by the author

When the technological structure changes, not only the production technologies change. In addition to production technologies, the following changes are taking place: production relations (institutions); organizational structures; methods and tools of management of organizations; methods of managing the social development of employees.

Table № 4 can provide the characteristics (properties) corresponding to a specific technological structure in the field of business implementation and management.

Table No. 4 Table of properties of control systems in technological orders

Source: developed by the author

The main directions of development of the sixth technological order can be recognized as the development of such technologies: nanotechnologies; digitalization technologies; artificial intelligence technologies; information technologies; intelligent technologies; neurotechnologies; environmentally friendly (“green”) technologies and others.

The economic efficiency of the introduction of technologies of the new technological order (way) depends on the number of integration of these technologies with the products of the old orders. We introduce the concept of “multiplication” of the application of new technologies in the products of previous technological orders. “Multiplication” is the number of integrations of new technologies with old products. The higher the level of “multiplication”, the greater the economic efficiency of new technologies.

Table 5 shows the main objectives of the modernization of the main products of the previous modes due to the technologies of the new technological order.

Table 5. Objectives of animation of the key technologies of the sixth technological order with the technologies of the previous technological order.

Source: developed by the author

The data in Table 5 allow us to determine the main directions of “multiplication” of technologies of the sixth technological order with the products of previous technological orders. This makes it possible to increase the level of coordination of scientific research and development work.

Table 6 shows an example of the analysis of the integration of technologies of the new technological order in the production of products of previous orders.

Table No. 6 Table of multiplication of technologies in the production of mechanical engineering products (tractor) during the transition to the sixth technological order

Source: developed by the author

The modernization program of a machine-building enterprise may include the development of all types of sixth-order technologies. Clusters or technology platforms can be created for the development of such technologies. Private development programs may include the development of a particular type of technology for the entire period of the sixth technological order.

At the same time, each of the types of enterprise adaptation programs can include two sections. The first section of the program may consist of measures aimed at adapting mechanical engineering (or a particular enterprise) to changing external conditions. And the second section of the program can form measures that are aimed at coordinating the internal activities of enterprises. When developing such programs, the results of work on the development of a neurotechnological platform can be useful [12, p. 44-63].

The development of enterprise modernization programs can be based on SWOT analysis. Such an analysis includes a joint analysis of: opportunities and threats of the external environment; analysis of the strengths and weaknesses of the enterprise [13, p. 32-43].

The principles of developing enterprise development programs can be called: the use of market opportunities through the use of new technologies; minimizing threats to the external environment based on new technologies; relying on the strengths of the company in the development of new technologies; eliminating the weaknesses of the company in the development of new technologies of the sixth technological order.

The article develops a methodology for forming a program for adapting a machine-building enterprise to the sixth technological order. The paper examines the essence of the internal and external environment of the sixth technological order. To analyze the content of the technological structure, it is proposed to use a functional-decomposition representation of the technological order. The following tables are developed in the article: “style-elements”;” style-properties”;” style-new technologies”, “product subsystems-new technologies”. The article proposes the principles of developing programs for adapting transport engineering enterprises to the sixth technological order.

This article hypothesis may be the statement that for the optimization and increasing of the stability level of the sector development

Hotel business, as part of a post-industrial service sector and factor development of the national economy a great role can play the formation and further development of the methodological foundations of general theory of the hotel business, the problem solving decision in theoretical and practical part.

The article aim is to determine the theoretical and practical problems of the general theory of hotel business as a scientific,

Methodological basis for improving the efficiency of activities hotel service organizations.

For achieving this aim, the following tasks should be solved:

- The scientific and methodological support of the functioning of organizations providing hotel services is researched,

- methodological provisions of the general theory of hotel business are developed

- theoretical and practical problems of the general theory of hotel business are researched.

The algorithm for designing, positioning and raising the quality of hotel services is developed on the base of models, standard representations of hotels and individual hotel services.

The article object is the sphere of hotel business as a part of the modern global sphere of service, economy and society.

The article subject is the methodological items, mission, aims, theoretical and practical problems of the general theory of transport systems.

Research analysis in the field of hotel business shows that in its development, this sector of the economy is based not only on the logical the method of research, but also on the historical method, especially, analysis, development, the hotel industry in pre-revolutionary Moscow [1,pp. 1543-1548],  on the studying  of the history of the hotel business development [2,pp. 24-27], studying the development of hotel business in the Novosibirsk [3,p. 228-235], Kursk region [4,pp. 69-78].

Much attention is given to the researching of legislative support in the field of hotel business and the foundation of the necessity to adoption the omnibus act on hotel activities [5, p. 48-52].

The methodological base for adoption of this law in Russia may be the main theory of hotel services developed in this article.

The researching of various aspects in the hotel business management are conducted: the essence and the structure of the customer service system [ 6, p. 369-373], methods of motivation of various categories of employees [7, p. 1271-1273], specifics of innovation activity [8, pp. 454-456].

The foundation of the establishment of the hotel business in small towns in Russia is carried out [9, p. 123-126]. The development of this sector of the economy leads to the necessity to develop the theoretical and methodological foundations of the hotel business [10, p. 2-3; 11, p. 2; 12, p. 2-3].

In the researching process, it is logical to study hotel activity as a part of the service sector [13, p. 13; 14; 15, p. 2-5] .

Hotel business is studied as an element of tourism activity [16, p. 2; 17, p. 307-311]. Particular attention is given to the value of the comfort level  [18, pp. 93-95], innovative technologies in the hotel industry [19, pp. 110-113], environmental technologies [20, p. 34-36].

The author emphasizes the practically oriented nature of bachelor’s degree training in the hotel business [21, p. 191-195], the necessity to improve the level of professional training in industry universities [22, p.103-111].

Herewith, the developed theory should be a part of modern science [23, p. 2-111], methodology of development of sphere of services [24, pp. 228-243], reflect methodology for the development of hotel business taking into account the need improving  the quality of hotel services [25, pp. 226-245].

Method.

The hotel industry should be considered as a part of the global service sector. In turn, the service sector, along with production and agriculture, appears as one of the three parts of the post-industrial economy.

A Service is any activity, event or benefit, which is the one of the participants in activities, is able to offer another participant and which has an intangible character and does not lead to the mastery of anything 13, p. 13.]

The service sector is considered as a complex socially significant economic activity, which is the object of study of the wide range of science (economy, marketing, management, sociology, law, computer science, psychology and other Sciences) [14; 15,p. 2].

In the 21st century in connection with globalization, the raising of population mobility is observed approximately in 50 times larger. Therefore, the activities of hotels can be considered as a part of the post-industrial socio-economic structure due to the active participation of the hotel industry in providing the infrastructure of modern globalization.

On the one hand, the hotel business is developing due to the influence of modern globalization. Manifestations of globalization can be considered: an increase in the number of hotels to serve a more mobile population; consolidation of hotels and their transformation into complexes for the provision of social and cultural services; the emergence and consolidation of international (transnational) hotel chains.

On the other hand, in the 21st century, the hotel business and its development create conditions for the continuation and acceleration of modern globalization, based on the intensification of economic and social contacts of representatives different countries and peoples; creation of new financial instruments for capital concentration (franchising, leasing, etc.).

Hotel service as a tool and a way to meet the social, economic, or technological needs of modern society and economy can be described by their advantages, disadvantages and specifics.

The content of social and economic essence of hotel services is described as the functions and role in production and consumption technologies. The functions of the hotel business can be considered as:

arrangement the infrastructure of global production management by social maintaining of  functioning  the international organizations, conferences, congresses, etc.;

- infrastructure support of global business and markets (accommodation of businessmen, negotiations, transactions, etc.);

- arrangement of conditions for temporary accommodation for  tourists, participants of  sport and cultural events (Olympics, world Championships, festivals, and more);

- arrangement  of opportunities for temporary residence of persons who work under a rotation system and migrant workers;

- providing social exchanges and contacts with conditions of temporary residence in safe and comfortable conditions for individuals and representatives of social groups;

- maintaining social stability under the conditions emergency situations by providing temporary accommodation for injured people;

- expanding the market possibilities under the conditions of inhabitation of structural changes and fluctuations in labor demand;

- arrangement of housing conditions for recreational recreation, participation in medical,  sports and entertainment, cultural and entertainment

events.

The consumers of hotel services are international organizations employees, businessmen, employees of organizations the needy of temporary housing within the territorial distributed business processes, and technologies of professional work, individuals those in need of contacts with relatives, traveling, undergoing treatment in other regions.

The socio-economic content of the hotel business should be considered providing the process continuity of meeting the needs

(Of individuals and social groups) in temporary accommodation.  According to Frederick Hertzberg, this need refers to hygienic needs, and within the framework of the pyramid of needs of Abraham Maslow, this need can be referred to the physiological needs of a person.

Hotel services may be classified according to a number of factors: resident’s social status; protective features and comfort; price level; special conditions (for tourists, people who arrived for treatment; passengers of transportation operations, etc.).

Hotel service has such features as the continuity of the processes of production and consumption of services, the use of technical means in the provision of services, the variability of quality, the non-preservation of hotel services [25 25, p. 226-245].

The variability of the assessment of the quality of hotel services is determined by the individual nature of the requirements and expectations of customers, the dependence of the level of hotel service on the qualification of staff, etc.

The analysis let give such definition of hotel services as: «hotel service is a business process based on the customer satisfaction during  their accommodation time in specially equipped and serviced rooms, perhaps in complex with additional services such as catering, hygienic character (shower, Barber, etc.), cultural entertainment and social and spiritual benefits».

The hotel service may also be considered as a specific service, which consists of the arrangement of safe and comfortable conditions for temporary guests’ accommodation in their interests, sleeping, rest for the physical recovery of the client receiving hotel and related services.

Under the technology of providing hotel services, we understand:

- The transformation method, the capital assets usage of hotels, intangible assets (brand, etc.), initial circulating assets into a finished product-a hotel service of a certain quality;

- system unification of the ways of provision of these services used to provide this service, tangible and intangible assets, staff development to meet the needs of customers in a time staying at the hotel territory.

On the Base of the analysis of researching approaches, hotels should be understood simultaneously as

-        firstly – the business activities (business);

-        secondly, as a form of practical technology, economic activities;

-        thirdly, as a methodology and a set areas of research the hospitality practices – the general theory

providing hotel services;

-        fourthly, as a theoretical and practical  oriented base of higher education of hotel staff and hotel chains.

The development of issues of quality standards of hotel services, improving the quality and stability of the quality of hotel services provided can be considered as one of the important theoretical and practical tasks of the general theory of hotel business.

However, as the researchers draw attention, at the beginning of the 21st century, there is still no complete theory of services that would classify and research existing practical and methodological approaches to the studying and management of service activities. Moreover, it again proves the timeliness of the topic this article and its focus on synthesis and description of a number of key theoretical and practical problems of the general theory of hotel business, and creation on this basis of a scientific base for improving the efficiency of the practice of providing hotel services.

Hotel business, understood as a business, can be as a separate part of the sphere of service and how the element is closely integrated with other segments of the services sector (post-industrial tourism [17, p. 307-311], museums [26, pp. 287-302], recreational medicine, etc.).

The necessity for the developing of the main theory of hotel business it is also confirmed by the fact that the Russian hotel industry (includes about 263000 hotel rooms, belongs to the category not well developed) has high perspectives [25, pp. 226-245].

The development of the general theory of hotel business is also timely because the hotel industry of our country needs in the methodological basis for its restructuring and modernization. In turn, the need for restructuring and modernization of the domestic hotel industry is determined by the fact that 80% of the hotel fund is located in facilities which were built in the past period of development. Now, the basis of the hotel fund consists of hotels with service at the level of economy class (3 stars) for domestic consumers [25, p. 226-245].

This part of hotels may not fully meet modern requirements, particularly for foreign customers (about 11% of them). This may hold development of international tourism in our country. Therefore, the formation of the general theory of hotel business can have a positive influence not only on the development of the hotel business itself, but also on tourism and museum business.

Within the global practice, in the interests of classifying hotels and their temporary accommodation services, a number of classifications are formed into next categories (categories) of hotels as (budget hotels, tourist class hotels, medium, first, as well as hotels of the highest category); such as in Italy, Spain. They are distinguished hotel categories from 1 to 4 Hotel service classification systems are formed by national state supervision and management bodies or self-governing public associations of hotel business representatives. At the same time, the participation of the hotels themselves in such a classification is not only mandatory, but also voluntary.

In our country, the classification of hotels was formed by Federal Agency Order for Tourism of the Russian Federation “On approval of the classification system of hotels and other accommodation facilities” in 2005.

Herewith, it is underlined that the concepts and definitions of hotels in our country often duplicate each other and they have no a clear scientific basis -[17, pp. 307-310]. It lets us consider the task of forming a scientific basis for the classification of hotels as one of the priority theoretical and at the same time practical tasks of the general theory of hotel business.

In the development process of the general theory of hotel business should be taken into account: the role of the consumer as a subject implicated in providing hotel services [6, pp. 369-373]; the existence of a list of integrated (complex) and separate indicators of the level of comfort of the interiors hotels [18,pp. 93-95]; innovative technologies in the hospitality case [8, pp. 454-456; 19,pp.  110-113] .  In the process of forming a detailed (general) theory of hotel business, it is recommended to take into account this area of activity, which is reflected in the technologies for making conditions for safe and comfortable temporary accommodation of guests, taking into account the aims of the hotel service organizations functioning, the available resources content, the business management system, and human resource management methods, specific needs of clients, communication organizations and marketing of hotel services.

The participants (subjects, actors) of the hotel industry functioning of the national economy may be recognized as the government regulatory agencies and management of the industry; organizations, producing hotel services, intermediaries, clients.

The complete theory of hotel business is a part of the modern scientific support of human life and may be considered as a part of the general theory of science (scientology) and the sphere of post- industrial service. Herewith, the science methodology is the complete theory is the most complete and productive form of scientific research, allowing not only to conduct a scientific analysis of practical processes, but also to predict their development [23 23, p. 2; 24, p. 228-243].

The comprehensive theory of hotel business will be called the scientific discipline aimed at the formation of scientific knowledge, technology research competence in the study of scientific aspects, methods, philosophy, tools, ideologies, methods, motivation, policy, the field of hotel service, create an innovative hotel services, marketing in the field of hotel services, the analysis of the results of economic and financial work of organizations of hotel services taking into account the interests of the competitiveness of society, the economy and the state.

In cognitive (gnostical) terms, the expanded theory of hotel business is represented as a methodology for studying, analyzing, diagnosing and managing the processes of scientific research of theoretical and practical problems and tasks observed in the field of hotel business.

Let’s describe the subject, object, functions, scientific method and roles the complete theory of hotel business.

The subject of a detailed (complete) theory of hotel business let’s call a body of legal, financial, marketing, economic, managerial relations (which are observed in the course of implementing hotel services), methods and for their researching tools and innovative development.

The object of the developed theory of hotel business can be considered as the hotel industry as a part of the national economy that provides temporary accommodation services to clients of various categories in need (tourists, people making business trips, etc.).

In the full theory of hotel business, the scientific method may be admitted as a set of techniques and principles, with the application of which an objective knowledge of the real processes of design, marketing, provision of hotel services and their socio-economic, including financial results is carried out.

It is necessary to describe the main functions of the expanded theory of hotel business.

In the development of the conceptual framework, theoretical instrumentarium and scientific research methodology in the hotel industry, its organizations, complexes and hotel services characteristics and their life cycle is the methodological function of the expanded theory of hotel business consists.

The processes of gaining, description, classification, accumulation, facts analysis and processes, problem and risks in the development of hotel activity include the cognitive function of the expanded theory of hotel business.

In the formation of tooling, methods, technologies of management by scientific research, management of innovative projects in the field of hotel business, development of practical recommendations for the subjects of hotel activity is a regulatory role (instrumental) function of the expanded theory of hotel business. In the scientific justification of the need for the formation and improvement of legislative acts regulating the development and innovation in the hotel industry, forms of responsibility for the provision of unsafe and/or low-quality servants are the legislative function of the development of the theory of hotel business.

In finding and determining the best (from the point of view of the accepted evaluation options) variations for the development of the hotel industry and its organizations, methods for ensuring environmental and safe modes of providing hotel services, is the optimization function of the expanded theory of hotel business.

Accumulation of historical data, assessment of the situation in the hotel industry (as part of the social environment and economy) in the future, taking into account the priorities of the development of definite directions of the hotel industry activity taking into account the achievements of scientific and technological progress covers the prognostic function of the expanded theory of hotel business.

The preventive function of the expanded theory of hotel business is the carrying out of maintenance programs according to the results of the forecast of the development of science and technology in the industry, the probability of crises in the industry.

The psychological function of the developed theory of hotel business is explaining to society the necessity of a positive perception of the development of the hotel industry, increasing the availability and quality of hotel services based on the achievements of scientific and technological progress.

The function of socialization of knowledge of the developed theory of hotel business is in translation of knowledge about the essence, functions, roles of the hotel industry in the conditions of post-industrial globalization, the impact of the development of hotel services on progress in business, society and the state.

The system-forming function of the developed theory of hotel business is the formation of knowledge that provides balanced innovative development of the industry; growth of customer service complexity; improving the quality of guest service; improving the efficiency of management in the hotel service.

Next should be considered as the roles of the developed theory of hotel business

-        providing of innovative development, the price compliance level, comfort and safety provided to clients of different  categories of hotel services;

-        increasing the level of processes balance of innovative development of the hotel industry, reducing the probability of unsuccessful projects, the emergence of crises in the hotel industry by improving the quality of scientific support for its development;

-        growth of profitability of functioning of organizations in the industry by based on the best use of scientific support activities;

-        Increasing the actuality level of scientific research and, at the same time, increasing the efficiency of using scientific knowledge in the hotel industry.

The laws of the expanded theory of hotel business may be defined as:

-        Hotel business is a structural post-industrial socio-economic globalization, providing increasing needs for temporary housing for an increasingly mobile population and increasingly distributed production systems, corporations;

-        the increasing differentiation of the necessities of consumers (businessmen, salesmen, shift workers, tourists, athletes, participants of recreational processes, etc.) leads to the expansion of the range and increasing differentiation of hotel services;

-        there is an increasing in versatility and complexity in the provision of hotel services;

-        the expansion of the list of customer requirements and the complexity of socio- economic processes lead to an increasing differentiation in the assessment of the functional completeness and quality of hotel services;

-        the development of the hotel business is considered as a consequence of the process of socio-economic globalization;

-        the expansion of the hotel business creates prerequisites for further development of globalization, integration of society and economy into global socio-economic processes;

-        the efficiency of business processes and technologies for the production of hotel services is at the same time of social, economic and cultural importance;

-        in connection with the growing complexity of business processes and technologies for providing hotel services, the level of support for this activity increases;

-        Arrangement and further development of the general theory of hotel business is appealed to increase the efficiency of practical use of scientific support for the functioning of the hotel industry and others.

The efficiency of the hotel business can be understood as its ability to achieve the aims in setting  for it and provided that no more than a certain amount of resources is spent, for a period of time not exceeding the specified one. The effectiveness of the hotel business may be considered from the point of view of various subjects.

The efficiency of the hotel industry for the state can appraise its ability to meet the needs of temporary housing for business and social processes of society, to serve international relations, to act as a source of tax revenues to the budgets of different levels (federal, regional, local budget).

Under the business process in the hotel business can be understood as a set of actions aimed at making a profit within the framework of providing temporary housing to customers.

The efficiency of business, business processes in hotel activities will be understood as the ability of the hotel business process generate profit in current activities and lead to capital growth in the long term.

The effectiveness of hotel activities for guests (clients) can be called the completeness of meeting the needs of customers in temporary housing within their effective demand.

As above mentioned, under the production technology of hotel services may be understood as a the system association of services involved in the production methods, instruments, technical means of qualification skills of employees of the organization of hotel services. Herewith, all technologies of hotel activity can be divided into basic (accommodation), auxiliary (cleaning, laundry, room service, reception) and providing (supply of linen, detergents, security, transport).

Discussion.

As the key theoretical tasks of the complete theory development of hotel service, may be recognized research in the interests of further development of the selected functions (system forming, cognitive, methodological, instrumental, legislative, and others) based on the integral use of knowledge from different fields of knowledge. For example, when solving the problem of developing the predictive function of the complete theory of hotel business, the problems of marketing, financial, scientific and technical forecasting can be studied in a complex development of the hotel industry and its individual organizations. The mission of solving theoretical and practical problems of the hotel business may be called a more complete satisfaction of the needs of individuals and society, increasing the socio-economic efficiency of the development of the hotel business.

The vision of the research methodologies development of and theoretical practical problems of hotel business can be considered inspirational the staff and the scientific community, industry scenario to that scientific discipline in recognized, scientifically significant and extremely a practically relevant and useful scientific direction that would lead to improving the social and scientific status of scientists engaged in research in the field of hotel business.

The production and providing of hotel services is related to the using and operating of buildings, structures, furniture, equipment, and household appliances. Herewith, at the beginning of the 21st century, hotels are complex, multifunctional technology-related complexes.

That’s why, one of the theoretical and practical tasks of the expanded theory of hotel business may be recognized as the formation of a complex of models for design, positioning and efficiency analysis business and competitiveness of hotel services both for  the industry level and in individual organizations.

In the interest of designing, positioning, and analyzing such objects, you can use the representation at the functional- decomposition level [ 25, pp. 226-245]. Within the framework of such representation, a table of functional portraits (functions and their implementing elements) may be formed. The following functions (rows) in this table may be considered: provision of living conditions for guests, room cleaning, laundry, room service, management (reception), delivery of linen, detergents, security, transport services for residents, catering services and more. In these columns of this table, there may be structural units involved in the implementation of all functions of hotel complex (Department of management, administrative Department, Laundry, safety Department, etc.). The intersection of the row and column is “+” or the complexity of works, if involved in the implementation of this function of the hotel complex. Summing up the amount of work on the column, you can determine the amount of work performed by the department for all functions taken together, then dividing this amount of work by the labor standard; you can calculate the number of employees of the department. In addition, it is possible to represent the structure of the hotel complex in the form of service contours. The outline servicing is a set of elements that ensure the implementation and / or control of one of the processes and / or parameters of this process [27, p3-12].

Under the expanded theory of hotel business using functional decomposition views and/or views in contours service aggregate-decomposition representation of hotels can be an analysis, design, and evaluation of business performance in hotels.

For analyzing temporary compatibility individual operations in the hotel business can be used cyclograms and Grant’s graphics

Network graphs or models can be used for analyzing the logical connection and timing of work implementation. The development of methods for modeling processes in the hotel business can be attributed to the methodological function or task of the expanded the theory of hotel business.

Within the framework of this task, a four-level product model can be used in the expanded theory of hotel business [24, p.228-243].

Let’s study the possibility of using this representation (model) in solving problems of design, analysis, and positioning of services in the hotel service. In the four-level representation of a hotel service, the first level shows its intended aim or benefit (meeting the needs of guests in temporary housing). The satisfaction degree of this necessity may  be evaluated by experts, for example, the number of stars of the hotel. The next (second) level of this hotel service presentation may be interpreted as a service in real performance and will reflect: the size of a hotel room; the number of places to stay in the room; the presence of sanitary-and-hygienic equipment, quality and the frequency of linen changes, availability of telephone, television and other devices, design of interiors of rooms, internal and  external design of the building, brand (brand name) of the hotel, etc. The third level of presentation of the hotel service (service with reinforcement) shows the possibility of obtaining additional next services: pre-order of rooms; discounts availability for regular clients; life and health insurance for the residence period and other. The fourth level of this representation is strategic, social, and environmental in nature and describes the long-term impact of this service on the social (society), economic (business), and environmental (environment) systems.

The hotel representation on its fourth level reflects positive effects of the hotel business in strategic development society and the national economy and, in particular, the integration of national economy into the international labour division through domestic security business contacts and labour migration; development social contacts, reduction of environmental costs in the hotel the case, the provision of insurance fund for housing, especially to meet the needs of those influenced by natural and man-made disasters and other.

The considered four-level representation (model) of services in the hotel business may be used in solving practical problems of designing, positioning, analyzing the quality and services pricing on the base of their consumer significance. Herewith, a four-level representation of a hotel service is suitable for solving practical problems of managing the quality of services provided and managing the brand of hotel complexes (branding).We describe the using of a four- level representation of hotel services in the interests of solving a practical problem of analysis quality of this type of service:

-        a four-level representation of the structure and the most significant properties of the service in the hotel service is formed;

-        for all levels of this representation and all features of service hotel are offered a scale for the expert assessment of the level of perfection (quality) of the studied service according to its specific characteristics (for example, on a ten-point scale, a system);

-        by the expert method through a specially formed expert group and on the base of a survey of guests is implemented the evaluation the service level separately for all characteristics, included in the four-level representation of hotel services;

-        on the base of a comparative analysis of the obtained expert data (estimation) with the projected indicators, a conclusion is made about the degree of compliance of each of the indicators with the level of hotel service declared by the owners and/or management of the hotel business, the detection of characteristics with insufficient quality is made;

-        economic, organizational, technical measures, options for improving the characteristics of the quality level of hotel services are being developed;

-        in the course of additional analysis, the most preferred options for improving the quality of hotel services are identified and determined;

-        the practical implementation of the option of measures to improve the quality of hotel services selected at the previous stage is carried out in the work of the hotel, monitoring of the practical effectiveness of the activities carried out and evaluation of the quality of services is carried out.

One of the key tasks of the expanded theory of hotel business may be considered as the making of a scientific platform in the hotel business, under the direction of which can be understood as a systematic combination of a complex of knowledge from different fields (management, marketing, technical service equipment, etc.), useful in the planning and effective provision of hotel services to customers.

Another important theoretical and practical task is to solve the problem of increasing the quality of higher education [22, p. 103-111] on the base of more effective integration of science, practice and education in the hotel business, as a result of increasing the completeness and acceleration of the processes of introducing scientific knowledge into the educational process and practice of hotels. With this integration of science, practice, and education, the results obtained in work [28, p. 25-40] can be useful.

For solving the formulated theoretical and practical problems of the development of the hotel industry and the developed theory of hotel business, it can be recommended to create a public association of practitioners, scientists, scientific and pedagogical workers (for example, the Academy of Hotel Business), whose mission could be interpreted as sponsoring scientific research, coordinating research, raising the efficiency of using research results.

Conclusion. In this article the theoretical and practical problems article are described the development of a complete theory of hotel business and for it in the article  was researched the modern state scientific, methodological providing of functioning hotel associations are formed methodical provisions total (complete) theory hotel business, describes the contents of theoretical and practical tasks of the general theory of the hotel business, the proposed analysis algorithm based on the use of models, standard representations of hotels and individual hotel services, it is proposed to make an academy of hotel management to coordinate scientific research.