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Keywords: CRM, CRM-system, CRM-система, customer relations, Customer Relationship Management, customer service, customers, relationship management, sales, the concept of CRM, the history of CRM
Category: 08.00.00 Economics
Article reference:
CRM-system as a means of automating customer interactions // Modern scientific researches and innovations. 2015. № 3. P. 3 [Electronic journal]. URL: https://web.snauka.ru/en/issues/2015/03/49404