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DEVELOPMENT OF METHODICAL RECOMMENDATIONS ABOUT IMPROVEMENT OF QUALITY OF THE TOURIST SERVICES PROVIDED IN SUBJECTS OF THE RUSSIAN FEDERATION AND AN ASSESSMENT OF EFFICIENCY OF ACTIVITY OF SUBJECTS OF THE RUSSIAN FEDERATION IN THE SPHERE OF TOURISM
Shmeleva Anna Nikolaevna1, Butenko Yana Andreevna2, Umnova Maria Gennadyevna3
1Plekhanov Russian University of Economics, Doctor of Economics, professor of chair of the theory of management and business technologies
2Plekhanov Russian University of Economics, Candidate of Economic Sciences, associate professor of the theory of management and business technologies
3Plekhanov Russian University of Economics, Assistant to chair of the theory of management and business technologies
1Plekhanov Russian University of Economics, Doctor of Economics, professor of chair of the theory of management and business technologies
2Plekhanov Russian University of Economics, Candidate of Economic Sciences, associate professor of the theory of management and business technologies
3Plekhanov Russian University of Economics, Assistant to chair of the theory of management and business technologies
Abstract
In article need of development is proved and basic provisions of "Methodical recommendations about improvement of quality of the tourist services provided in subjects of the Russian Federation" and "Methodical recommendations about an assessment of efficiency of activity of subjects of the Russian Federation in the sphere of tourism" are considered. Key theses when developing these recommendations offer author's Model of system of ensuring quality and System of indicators of an assessment of quality of tourist services.
Category: 08.00.00 Economics
Article reference:
Development of methodical recommendations about improvement of quality of the tourist services provided in subjects of the Russian Federation and an assessment of efficiency of activity of subjects of the Russian Federation in the sphere of tourism // Modern scientific researches and innovations. 2015. № 5. P. 4 [Electronic journal]. URL: https://web.snauka.ru/en/issues/2015/05/53630
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