UDC 65.011.8

PROBLEMS OF OPERATIONAL EFFICIENCY OF SYSTEMS OF QUALITY MANAGEMENT IN THE CONTEXT OF INCREASE OF COMPETITIVENESS OF THE REGIONAL ENTERPRISES (ON THE EXAMPLE OF THE PENZA REGION)

Shmeleva Anna Nikolaevna
Plekhanov Russian University of Economics
Dr.Econ.Sci., professor of chair "Theories of Management and Business Technologies"

Abstract
Various legal and economic tools are directed on increase of competitiveness and innovative activity of the enterprises. The regional model of increase of competitiveness of the enterprises of the Penza region (as of 2014) on the basis of stimulation of innovative activity providing active introduction and increase of efficiency of systems of quality management according to the ISO 9000 standards is presented in article. The analysis of systems of quality management of a number of the enterprises allowed to reveal a problem of insufficiently active participation of the management in introduction and ensuring functioning of quality systems that is shown on examples of structuring of processes "Responsibility of the management".

Category: 08.00.00 Economics

Article reference:
Problems of operational efficiency of systems of quality management in the context of increase of competitiveness of the regional enterprises (on the example of the Penza region) // Modern scientific researches and innovations. 2015. № 1. P. 2 [Electronic journal]. URL: http://web.snauka.ru/en/issues/2015/01/46298

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