PRACTICAL APPLICATION OF AN INDEX OF PURE LOYALTY TO THE STAFF ESTIMATION

Kuyachenkova Svetlana Mihaylovna
Smolensk State University

Abstract
This paper focuses on the practical application of evaluation of satisfaction of employees through the index eNPS (employeeNetPromoterScore) - Index of net employee loyalty. The study demonstrates the effectiveness of the study and draws attention to the difficulties. The problems is multifaceted.

Category: 08.00.00 Economics

Article reference:
Practical application of an index of pure loyalty to the staff estimation // Modern scientific researches and innovations. 2013. № 2 [Electronic journal]. URL: https://web.snauka.ru/en/issues/2013/02/22515

View this article in Russian

Sorry, this article is only available in Русский.



Artice view count: Please wait

All articles of author «kirienke»


© If you have found a violation of copyrights please notify us immediately by e-mail or feedback form.

Contact author (comments/reviews)

Write comment

You must authorise to write a comment.

Если Вы еще не зарегистрированы на сайте, то Вам необходимо зарегистрироваться:
  • Register